Privacy Policy for Borealis Books
At Borealis Books, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide to us through our online platform and during your interactions with our book retail and cultural event services.
1. Information We Collect
We collect various types of information to provide and improve our services to you.
- Personal Identification Information: This includes your name, email address, postal address, and phone number, which you provide when making a purchase, signing up for newsletters, registering for an event, or participating in a book club at Borealis Books.
- Transaction Data: Details related to your purchases of books, stationery, or items from our coffee & tea bar, including payment method (though we do not store full payment card details on our servers), date, and time of transaction.
- Event and Membership Data: Information related to your participation in literary events, author signings, and book clubs, as well as any loyalty program memberships.
- Technical Data: Information about your device and how you interact with our online platform, including IP address, browser type, operating system, and browsing activity (e.g., pages viewed, time spent on pages). We use cookies and similar tracking technologies for this purpose.
- Communication Data: Records of your correspondence with us, such as inquiries about rare book sourcing or feedback regarding our services.
2. How We Use Your Information
We use the collected information for various purposes to operate our business and provide you with excellent service.
- To Process Orders and Services: Fulfilling your book purchases, rare book sourcing requests, and managing your participation in events and book clubs.
- To Manage Your Account: Creating and maintaining your user account on our online platform.
- To Improve Our Services: Analyzing customer preferences and website usage to enhance our product offerings, website functionality, and overall customer experience.
- For Marketing and Communications: Sending you updates about new arrivals, upcoming literary events, special offers, and newsletters, where you have consented to receive such communications. You can opt out at any time.
- To Personalize Your Experience: Tailoring recommendations for books and events based on your browsing history and purchase patterns.
- For Security and Fraud Prevention: Protecting our online platform, customers, and business from fraudulent activities and unauthorized access.
- To Comply with Legal Obligations: Meeting any applicable legal or regulatory requirements.
3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your consent, except in specific circumstances outlined below:
- Service Providers: We may share your data with trusted third-party service providers who assist us in operating our online platform, conducting our business, or servicing you, provided that these parties agree to keep this information confidential and comply with data protection laws. Examples include payment processors, shipping partners, and email marketing services.
- Legal Requirements: We may disclose your information when we believe it is necessary to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include using secure server technology and data encryption where appropriate. However, no internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Data Protection Rights
Depending on your location and applicable data protection laws, you may have the following rights regarding your personal data:
- The Right to Access: You have the right to request copies of your personal data.
- The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the details provided below.
6. Cookies
Our online platform uses cookies to enhance your browsing experience. Cookies are small files placed on your device that help us understand your preferences, remember items in your shopping cart, and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings.
7. Links to Third-Party Websites
Our online platform may contain links to third-party websites. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
8. Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If we become aware that we have collected personal data from a child under 16 without verification of parental consent, we take steps to remove that information from our servers.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any updates.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Borealis Books
78 Amoy Street, #01-01
Singapore, Central Region, 069897
Singapore